Terms & conditions

These terms cover shopping on this website — buying bales, bundles and single pieces from Sheen Arena in Ghana. By placing an order you agree to them.

Every bundle is a unique set of 10 photographed garments — one physical bundle, sold once. When it sells out, it is gone.

Bundles are sold at a fixed price per piece. Some bundles can also be bought as half bales or full bales; others are sold as single pieces only. What you can buy and how is shown on each product page.

Clothing is second-hand or surplus stock, sorted and graded by us. Small variations from the photos are normal and are not faults.

All prices are in Ghana Cedis (GH₵).

We accept Mobile Money and other payment methods shown at checkout. An order is only confirmed once we receive and verify your payment.

Items in your cart are held for you for a short payment window (about 15 minutes). If we do not receive your payment in time, the hold expires and the items go back on sale to everyone.

We deliver nationwide across Ghana. Delivery fees depend on your location and are confirmed with you on WhatsApp or by phone after you order.

Delivery times are estimates — most orders arrive within the timeframe shown at checkout, but delays from transport or weather are outside our control.

Someone must be available at the delivery address to receive the order, using the phone number you gave us.

Because every bundle is one-of-a-kind, we cannot restock it. You may cancel an order before it is packed by contacting us on WhatsApp — cancelled orders that are already paid are refunded.

If an item arrives damaged or significantly different from its photos, contact us within 48 hours of delivery with photos, and we will replace it or refund that item.

Change of mind after delivery is not a refund reason.

You can track any order with the phone number you ordered with, on our Track order page.

Please do not attempt to block, hoard or resell reserved items through automated tools, fake orders or multiple holds. We may cancel orders we reasonably believe are not genuine.

Do not misuse the website — for example by trying to break into it, scrape it heavily or interfere with other shoppers.

Questions, complaints or anything else — reach us on WhatsApp or by phone (see our Contact page). We will always try to sort things out directly and quickly.